5. Requests for information submitted to the Board

The Board shall respond to the requests for information submitted to it. It distinguishes between general information requests and specific requests, particularly requests pursuant to access legislation.

5.1 Responses to general information requests

The Board shall disseminate information when it responds to general information requests submitted to it by the media or the public. The information that it communicates may appear in the annual report or be available on its Website.

General information requests may be submitted to the official responsible for public and industry information:

• E-mail: info@cartvquebec.com
• Telephone: 514-864-8999;
• Fax: 514-873-2580;
• Regular mail: Responsable de l'information du public et de l’industrie, 35 rue de Port Royal Est, 2ème étage, bureau 5.26, Montréal (Québec) H3L 3T1.

The Board’s employees shall respond to questions and general information requests from the public and the media. Employees shall only disclose the contents of previously approved documents that are available to the public, in its respective area of activity.

5.2 Requests for access to documents pursuant to access legislation

The Board shall disseminate information when it responds to requests for access to documents submitted to it by third parties, in accordance with access legislation. All requests for access to documents must be submitted to the Secretary of the Board, who is responsible for access to documents.

Such requests may be submitted to the Secretary, who is the official responsible for access to documents, by:

• E-mail: info@cartvquebec.com
• Telephone: 514-864-8999;
• Fax: 514-873-2580;
• Regular mail: Secrétaire du Conseil et responsable de l’accès aux documents, 35 rue de Port Royal Est, 2ème étage, bureau 5.26, Montréal (Québec) H3L 3T1.

The Secretary of the Board, who is the official responsible for access to documents, shall examine the requests for access to documents submitted to him or her, shall inform the President and CEO, and shall respond in accordance with these regulations and the provisions in access legislation.

Any employee who receives a request for access to documents must promptly submit the request to the Secretary of the Board, who is the official responsible for access to documents.

5.3 Requests for the dissemination of documents and information reserved for internal use

The Board shall receive requests for the dissemination of information documents reserved for internal use, in particular, statistical reports, policy directions, policies, rules of conduct, study papers, documents and recommendations intended for various bodies, and so on.

Documents and information reserved for the Board’s internal use must not be disseminated unless authorized by the President and CEO. In case of doubt concerning a request for documents or information, the employee or Board member who receives such a request must submit it to the Secretary of the Board who, after examining the request and assessing it from the standpoint of the application of access legislation, shall make a recommendation to the President and CEO. The President and CEO shall make the final decision concerning the dissemination of a document or information reserved for the Board’s internal use.